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Balancing AI innovation and data security risk within public sector

At Engage Squared, we understand the transformative potential of generative AI (GenAI) in the public sector, particularly through tools like Microsoft 365 Copilot. AI can drive efficiencies, streamline processes, and empower employees to deliver higher-impact work. However, with these advancements come unique challenges, especially in handling sensitive information and adhering to strict compliance standards.

The recent findings from the Office of the Victorian Information Commissioner (OVIC) underscore the need for a balanced approach: harnessing AI’s benefits while managing security risks. This report reinforces what we advise our clients: before scaling AI, it’s critical to establish robust safeguards.


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