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At Engage Squared, we help organisations turn new technology into better ways of working. From Microsoft 365 and digital workplaces to Copilot, AI and agents, we make change practical, people-friendly and built to last.

We’ve delivered hundreds of strategic change projects across organisations large and small, helping people build the confidence, skills and new ways of working needed to get real value from technology. Our approach combines proven change methodology with an understanding that every organisation, workforce and technology change is different.

Whether you need end-to-end support, targeted advice or extra expertise alongside your internal team, we’ll shape the approach around your people and what they need to work differently.

Our adoption & change management methodology

We believe there’s no one-size-fits-all approach to change management, every change is unique in some way, which is why our methodology is broken into three distinct phases – Prepare, Deliver and Sustain.

Our change specialists know that without people, change doesn’t happen. We work with you to understand your people first, because.. technology doesn’t change – people do. If you needed any more convincing, initiatives with excellent change management applied are 6 x times more likely to meet project objectives than those without, as demonstrated in the Prosci Best Practices in Change Management research.

Microsoft 365 Copilot and AI adoption

Enabling your team with Microsoft 365 Copilot and AI are different from most traditional technology rollouts. They fundamentally change how people approach their work, solve problems, create and learn. We support and help your people make that shift. Through practical use cases, hands-on learning, clear communications and ongoing support, we build the skills, confidence and judgement people need to use AI safely and effectively in their everyday work.

We work with your people to understand where Copilot and AI can create real value, then shape an adoption programme around their roles, needs and readiness. From leadership alignment, communications and champions through to practical learning, experimentation and measurement, we help people build the skills and habits to use AI safely, effectively and with purpose.

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Change-as-a-service

Change-as-a-service (CaaS) provides your organisation with the flexibility to tailor change management activities, guided by the advice of our Change & Transformation team. This managed service provides you with the flexibility to adjust the approach throughout the journey of a program, allowing you to guide week on week change management activity and switch tactics as we learn more about the people impact.

Our team of experienced adoption & change management practitioners will work with you to design a timeline of activities that meet the needs of your team throughout a project. We will then work with you to plan and deliver change activities to build awareness, knowledge and capability, and sustain the change.

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Evergreen-as-a-service

Evergreen-as a-service (EaaS) helps organisations to prepare and deliver continuous adoption of Microsoft 365 at scale. Our team of adoption & change management practitioners will act as an extension of your own team, helping you to maximise and absorb the existing functionality within Microsoft 365 and proactively plan for upcoming changes on the roadmap. We’ll support your people with training and learning materials, as well as providing expert insights and industry best practices.

With Evergreen-as-a-service we create an ongoing framework to ensure your people are being supported in the right areas across M365 so you can focus on the other important bits.

Evergreen-as-a-service offering

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Other ways we can help

Our team of adoption & change management practitioners will help you get the most out of your Microsoft 365 investment, as well as other projects or initiatives you might be running to help you sustain these changes long term. We want you to champion modern ways of working and achieve the ultimate return on investment.

We can support you to:

  • Develop change & adoption strategies
  • Deliver product and scenario-based training and coaching
  • Deliver executive and sponsorship coaching
  • Designing compelling communications campaigns
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Some ways we can help you with adoption & change management

Teams Frontline ACM Services
Empower your frontline staff with the right technology. We will work with you to discover how Microsoft 365 and Teams can enhance the employee experience for frontline workers, and offer you a tailored solution to suit your business needs.
Viva Insights Quick Start Implementation
Viva Insights Quick Start is designed specifically for organisations who want to improve employee experience through powerful insights.
ACM for Teams Meetings
To deliver a targeted change program that coaches key staff to on how to best use the technology available to them and run effective Teams Meetings regardless of where they are.
Transition to Microsoft 365
Our Change & Adoption team will work to understand the impact of the change and develop a strategy that supports a seamless transition to set you up for adoption of Microsoft 365.
Viva Learning Roadmap - 3 Day Workshop
Viva Learning Roadmap is designed specifically for organisations who want to improve employee experience through fostering a continuous learning culture.

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