Published January 2024

In the fast-paced and ever-evolving landscape of business technology, staying ahead of the curve is essential for success. 

Microsoft 365 Power Platform, SharePoint (M365) and Azure technologies have become a cornerstone for many organisations to enhance productivity and collaboration, particularly with the continued and growing needs of inclusivity. However, these tools are not set-and-forget, especially in the evolving technological and threat landscape.

This is where investing in M365 managed services for your Microsoft services would prove to be a wise and strategic move. In this blog we are going to take you through 5 ways that our managed services can help you be more productive and help you get the most from your M365 investment.

1. Expert guidance and best practices:

M365 is simple to use but can require significant investments of time and resources to master.

M365 managed services ran by our dedicated supported team provides you access to our experts with a broad range of certified expertise including SharePoint, Power Platform (including PowerApps, Power Automate and Power BI), as well as certification in Azure Administration. Beyond the launch of your new intranet or Power App, we can assist you with resolving any issues, provide advice, prepare documentation, and guide on best practices to ensure that your organisation is making the most out of its investment.

When required, our managed services team can also draw on the substantial depth of expertise across the entire Engage Squared organisation , providing comfort to you that there is somewhere to turn to when issues arise.

2. Power up your Power Platform:

Our managed services can upskill you and your team on how to best use M365 services, including the much loved Power Automate.

Power Automate is a simple tool that can automate a broad range of repetitive tasks to save your organisation time and money. It can connect and synchronise content between Azure including databases and Entra, AWS, Google Drive, APIs; coordinate your teams through connectors to Slack, Salesforce, ServiceNow, Trello, and Teams; and Approvals to automate your document workflows. With content interoperability offered by Power Automate, you can alleviate the need for repetitive copy-paste tasks and manual downloads to build a streamlined system.

3. Minimize downtime, maximize productivity:

M365 managed services ensures that your organisation has a safety net when technical issues arise. Whether it’s an unscheduled outage, issue with custom code, or user-related problem, having a dedicated managed services team at your disposal can significantly reduce downtime.

In the business world, time is money, and every minute spent troubleshooting is a minute of productivity lost. With M365 managed service assistance available up to 24/7, you can be assured that issues can be resolved efficiently.

4. M365 Cybersecurity advice when you need it:

In an era where cybersecurity threats are constantly evolving, ensuring the security of your organisation’s data is paramount.

Our M365 managed services can guide you on how to make the most of Microsoft’s security framework including threat detection, incident response, and compliance assistance. With our managed services, you can proactively safeguard your sensitive information and ensure that your organisation remains resilient against emerging threats.

5. Service level options to suit your organisation:

One of the often-overlooked benefits of investing in M365 managed services is the predictability it brings to your IT budget. Unforeseen issues can lead to unexpected expenses, especially when dealing with mission-critical systems like a company’s internal intranet or document management system. Our managed services offerings are available either in a longer-term agreement which are billed monthly, providing you the assurance of service level agreements, or as a prepaid bucket of hours.

These options grant a predictable cost structure, making it easier to budget for IT expenses and avoid financial surprises related to unforeseen technical challenges and change.

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In todays competitive landscape where efficiency and agility are paramount, investing in managed services for M365 and Azure services is a strategic decision. It not only safeguards your organisation against potential disruption, but also ensures that you can continue to make the most of M365, such as SharePoint, document management systems and tools authored through Power Platform.

As technology continues to evolve, having a team of managed services professionals by your side is not just a good investment; it’s a necessity for sustained success in the digital era.

Why choose Engage Squared’s managed services?

Our managed services are not just break-fix, we work with our customers to ensure they utilise support to its full extent and that we deliver value. That might be any number of tasks such as:

  • Writing documentation
  • Delivering training sessions to new starters in your business
  • Performing an audit on your application
  • Implementing a new feature or enhancement
  • Delivering a workshop to unpick and understand requirements

About the author

Kate Beaumont is a highly skilled Azure Cloud and Microsoft 365 Consultant with five years of experience in the IT professional services sector.

With a passion for creating solutions with a smart and presentable UI, Kate has strong front-end development capabilities. Kate is continuously working with her clients to solve complex challenges, working out loud and transparently, taking them along on the journey.

Ready to explore how we can assist you with your SharePoint, Power Platform and Azure infrastructure?