Let us help you keep your shiny, new intranet, well… shiny and new!
Ahhh, intranets. They have come a long way from when they were first introduced. When done well, they’re like a mini-internet of everything you could ever need, and the best part is that they’re all about your company! Whoever thought of it was very clever.
Unless you’ve been living under a rock for the last two years, you’ll know that hybrid working is here to stay. We know that this new working paradox comes with a number of challenges including maintaining a healthy culture through relevant communications and employee engagement initiatives. Now more than ever, the humble intranet has become the hub for leaders and internal communicators to keep their employees engaged and well-informed while working remotely.
If, like many, your intranet has seen better days, or you’re confused about where to start, then look no further because we have just the gift you – our Intranet-as-a-Service offering.
What is ‘intranet as a service’?
Using the latest in Microsoft technology our Intranet-as-a-Service offering gives you a true partner to support the build and maintenance of your modern Microsoft 365 Intranet. Supported by digital workplace consultants and adoption specialists you’ll feel like the experts are part of your IT and comms team: always just a call, chat, or email away.
How does it work?
Asides from implementation, a good intranet requires ongoing content management, continued adoption activities and proactively planning for new updates. If you have someone who can carry out all those tasks and keep on top of industry updates, then great! But wouldn’t it be nice to outsource the hassle? Wouldn’t it also be nice for the cost to be a monthly investment? Enter Engage Squared. Let us look after your intranet 😊
With no upfront cost, we’re changing the way organisations build, support, and manage their intranet through a monthly investment across three service levels. We’ve designed this offer to help you to create more holistic digital experiences for your staff (e.g., by leveraging new technology like Viva Connections) and as a way to reduce the ongoing costs associated with maintaining an intranet.
That’s a lot to take in, so let us break it down for you:
What you’ll get with a BRONZE subscription:
- OOTB Modern SharePoint Online Intranet implementation and configuration
- On-demand support for incidents, support requests, problem management and service management
- Ongoing support access digital workplace and adoption specialists
- Monthly investment: $5,995 per month (ex GST)
What you’ll get with a SILVER subscription:
- Modern SharePoint Online Intranet implementation and configuration + 1 sprint of custom development
- On-demand support for incidents, support requests, problem management and service management
- 2 x marketing campaigns year
- Ongoing support access digital workplace and adoption specialists
- Monthly investment: $7,395 per month (ex GST)
What you’ll get with a GOLD subscription:
- Modern SharePoint Online Intranet implementation/configuration + 2 sprint of custom development
- On-demand support for incidents, support requests, problem management and service management
- Unlimited pre-launch content author and administration training
- Change Management Support including bespoke promotional collateral
- Facilitated UAT
- 4 x marketing campaigns year
- Monthly investment: $10,995 per month (ex GST)
What problems does this app solve and what outcomes can you expect?
With its automation, centralised collaboration space and document storage, the Incident Management App solves a multitude of pain points that can make everyone’s lives easier.
Say goodbye to:
- Disjointed communication
- Double-handling and scrambling for information and resources
- Lack of visibility on critical incident information across stakeholders
- Difficulty juggling multiple crises at a time
Say hello to:
- Reduced manual effort for the incident manager when coordinating an incident
- Less repetition of information or using out-of-date information
- Time saved by getting stakeholders and external partners on-board quickly, with a central point for latest updates
- Increased call security and governance with clarity on who was on the call.
- A central collaboration point for incident resolution
- A complete and comprehensive track record of the entire incident and the resolution process
- A quicker resolution for customers
Give you and your clients the gift of time and peace of mind with the Incident Management App. You’ll have several less things to worry about as you navigate an already stressful, time-sensitive situation, allowing you and your team to focus on solving the issue at hand instead of spending your time managing those pesky ad-hoc, admin issues!
Try it out for free!
If you’re interested in checking out our incident management solution in more detail, or adding it to your own tenant, check out our Police Incident solution (which can be adapted for any industry or situation) on GitHub for free. Or, get in touch to book a demo and find out more.