Microsoft’s Work Trend Index 2025 puts it simply: this is the year AI moves from something teams are experimenting with to something they’re building into everyday work.
Copilot agents are intelligent assistants built for your environment. They can retrieve content, trigger actions, guide users, and even run quietly in the background as part of your workflow. They go beyond chat, transforming not just how fast work gets done, but how well it’s done.
Whether you want to automate repetitive tasks, support the frontline, or reduce pressure on key teams, Copilot agents make it possible.
How we can help you deliver Copilot agents
Engage Squared are the trusted partner for Copilot agent strategy, design and delivery across Australia, Japan and New Zealand.
We help organisations design, build and scale Copilot agents. These can range from simple retrieval tools to task-based assistants and fully autonomous agents.
We offer two clear ways to get started, depending on the complexity of your use case and the skills in your team. Whether you’re running a proof of concept, testing a pilot, or ready for full rollout, we’ll help you set things up the right way so your agents are effective, secure and aligned to your goals
Partner led build for business-critical or complex agents
A proven path from PoC to scale, led by Engage Squared.
For organisations tackling more complex or business-critical scenarios, we offer a fully supported delivery model. These are typically agents that require advanced logic, API integrations, or coordination across multiple teams and systems.
We guide you through a structured journey, from initial proof of concept to a fully scaled solution. This means starting small, demonstrating value early, and building confidence before expanding across teams or functions. Throughout, we lead the design, build, testing and rollout, making sure the agent meets both technical requirements and business goals.
This approach is ideal when the use case demands deeper solution design or when internal resources aren’t available to drive delivery. It ensures you get a working agent, quickly, with the confidence it’s secure, scalable and aligned with your Microsoft 365 environment.
Get started today
Empower | Govern | Realise
Scalable Copilot agent creation through citizen developers, with the right guardrails and business value outcomes.
Not every agent needs a full build team. In many cases, the people closest to the problem are the best ones to solve it.
We help business users, analysts and innovation teams become confident agent builders, without needing a background in AI or software development. We give your teams the tools, training and governance to create value-driven agents at scale, while ensuring everything aligns to enterprise-grade security, compliance, and strategic goals.
From enablement bootcamps to governance frameworks with Microsoft Purview, we help you balance innovation and control, so your people can build with confidence.
Get started today
What can Copilot agents do?
Copilot agents help your people get things done; answering questions, retrieving content, triggering workflows, and guiding users through complex tasks using natural language. Some work in tools like Teams or SharePoint, while others run in the background, acting automatically as part of your processes.
- Automate tasks like IT ticketing, HR requests, and policy support
- Retrieve accurate answers from your trusted content
- Perform actions, escalate issues, and trigger workflows
- Guide users through complex or high-value processes
- Operate securely within your Microsoft 365 environment
Agents can go beyond chat, becoming intelligent assistants that deliver consistency, scale, and impact.
Ready to get started with Copilot agents?
Get in touch today.
Australia
+61 3 9111 0082
New Zealand
+64 9 947 6799
Japan
+81 3 6820 1085
Get in touch
