Yammer will now use the Office 365 profile

Yammer profiles are about to change. And for many, this is long overdue!

From late September, profile pages in Yammer will synchronise with your Office profile – which means that staff will no longer be able to have different personal information in Yammer and Office 365.

What does this mean?

After September’s update, Office 365 profiles will become the single source of truth for contact information, ‘about me’ bios and profile pictures across all applications. This has long been true in most of the Office 365 apps – but Yammer has always had a separate profile system.

Sometimes this has been desirable – savvy Yammer members were able to change their display names to include additional information (such as indicating that they were out of the office or travelling).

But more often than not, having different profiles led to confusion. The disconnect between Office 365 and Yammer profiles meant that Yammer often had outdated or inconsistent information. It also meant that staff could (unintentionally) contravene HR policies – like changing their job titles. The disconnect also occassionally led to technical problems, with official profile pictures showing up in Office 365, but completely missing in Yammer!

Moving forward Yammer profiles will automatically sync with Office 365 profiles to ensure parity.

*If a Yammer member does not have a corresponding Office 365 identity, they will not be affected by this feature.

After the change takes effect, Yammer members who wish to change project, education and skills information will have to navigate to their Office 365 profile. Get there by selecting the profile picture in the top right and corner after signing into office.com and then update profile (see below). Depending on your settings users may have to contact their IT administrator to update their name, job title and profile picture.

 

Office 365 profile

How to access your Office 365 profile

 

How will this affect your users?

Office 365 user profiles will soon override Yammer profiles. When this happens anything that has been added to the Yammer profile will be lost and any non-AAD profile properties (profile fields that are only found on the Yammer profile) will disappear, for example, custom ‘about me’ information, or a link to a staff member’s Facebook page.

Next steps

There are a few steps that you may want to take to ensure minimal disruption when this update comes into play:

  • Update training content, materials and onboarding processes

It’s handy to get in quick and update any reference materials so that users can self-serve any issues and add Office 365 profile population to the onboarding process.

  • Let your users know

Communicate the change to your staff, explain that their Office 365 profile is now the single source of truth and let them know how to edit it. This is important as it may affect keyword searches and results on Yammer.

And if your staff have created custom information in Yammer – let them know that this change will cause that data to dissappear.

Preferred Parterner Announcement

Engage Squared Recognised as “Microsoft Preferred Partner” for Business Applications

Microsoft Preferred Partner for SharePoint Business Applications Microsoft SharePoint Business Applications Partner Program Charter Member PowerApps Flow SharePoint Microsoft Teams

Joins exclusive ranks as a “Charter Member” in the Microsoft 365 Business Applications Partner Program – one of just 37 companies worldwide and the only Australian consultancy to make the list.

Engage Squared is excited to be recognised for our innovative work with PowerApps, SharePoint, Microsoft Teams and Flow.

As a preferred partner, Engage Squared has access to Microsoft resources that will help us deliver even more effective digital workplace solutions to our customers. These resources include connections to Microsoft advisors, access to product roadmap information that informs the technology strategies underpinning our implementations, and exclusive technical knowledge bases.

We’re particularly excited by this program because it reinforces the value we see in Microsoft’s holistic approach to technology solutions – deploying the power of Microsoft 365 to achieve easy to implement automation, applications and knowledge management.

Seen from a product perspective, these three things map to Microsoft Flow, PowerApps and Power BI (which create the “Business Applications”, in Microsoft parlance) and SharePoint (which provides the knowledge management). When we combine these approaches into a single solution, rather than leaving them siloed within distinct projects, we can fuel transformative business change.

Case Study: ATO

Productivity soars as ATO wins back 55,000 hours a year with “Intranet Accelerator”

In the words of our CEO, Stephen Monk: “It’s gratifying to be recognised by Microsoft for our innovative work with business applications.

We believe when you make people’s work lives more enjoyable and productive, you make their organisation stronger and more effective. It’s extremely rewarding to work with Microsoft’s app technologies because they can solve so many different problems so quickly. 

We’ve helped our customers implement solutions ranging from a PowerApps engagement that saved more than three days of effort every week, to more holistic solutions streamlining a diverse range of business processes—such as front-line health and safety, procurement and the project management and delivery of portfolios worth billions of dollars. 

It’s exhilarating to be part of this program and to continue working closely with Microsoft in solving new business problems as they emerge. Having exclusive access to the Microsoft product team is particularly rewarding. 

“Combining powerful technologies to solve problems for people is why we’re here. It’s about bringing people and technology together.”

Case Study: Aboriginal Legal Service

Connecting and Empowering Community Legal Workers with Office 365 


“Our community teams now have a system that will radically improve their efficiency as they deliver services and work with Aboriginal community members in our 26 locations across NSW and ACT”

– Michael Higgins, Chief Operating Officer, Aboriginal Legal Service

Banner - Yammer and Skype for Business

Yammer & Skype for Business integration

Another week, another round of Office 365 updates and of course, they’re awesome!

Recently Microsoft released the ability to open the Skype for Business chat module through Yammer. The browser based chat isn’t exactly a new feature available in Office 365, it was originally released to Outlook Online quite some time ago.

However, what is new is the ability to open the Skype for Business chat module while working in Yammer and this is fantastic news! The recent release further aids in collaboration, allowing you to connect with your colleagues in a consistent and familiar way.

 

So what does it look like?

If you receive a message whilst browsing Yammer, a pop-up display message will appear on the top right hand corner. You are then given the choice to either respond or ignore the message. By choosing to respond, the Skype for Business chat window appears as an overlay on the page.

If you click the Skype for Business icon, located on the top right hand side of the suite bar the yammer module loads, it allows you to get in contact with your colleagues and external organisations/users using Skype for Business.

The great thing about this feature is that it isn’t limited to desktop devices either, allowing for a feature rich instant message experience across mobile devices too.

Using Mobile devices

Not only does this show the commitment Microsoft have to enhancing and supporting Yammer, but this is another show of strength by Microsoft that you don’t always need a desktop computer with software installed to work out loud and collaborate effectively! Remember anywhere, any device, any time!

Go give it a try today, and let me know what you think!