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A secure, built-in AI chat experience to help your people work smarter

Copilot Chat brings AI safely into everyday work. Included at no extra cost with eligible Microsoft 365 Business subscriptions, it gives your employees a secure, web-grounded chat experience for writing, research, and problem-solving, right inside Microsoft 365.

From drafting messages to exploring ideas or summarising content, Copilot Chat helps people find answers and move work forward faster, all within the environment your organisation already trusts.

Why start with Copilot Chat

Adopting Copilot Chat is a practical first step towards AI-powered work. It lets your teams explore what AI can do in a safe, familiar setting while building the trust, confidence, AI literacy, and skills they’ll need for what’s next.

Key benefits include:

  • Included with Microsoft 365 at no extra cost
  • Protected by enterprise-grade security and built for organisational use
  • Grounded in web data to help with research, writing and ideation
  • Available anywhere across web, desktop and select Microsoft 365 apps

Launch Microsoft 365 Copilot Chat with Engage Squared

We work with organisations to help people use Copilot Chat confidently, safely and with purpose. Our adoption programs focus on building understanding, measuring impact and enabling long-term value from AI in Microsoft 365.

Our adoption service offerings include:

Value realisation and insights
Track and communicate the real impact of Copilot through ROI dashboards, KPI tracking, and success story amplification. Regular stakeholder check-ins help measure sentiment and value, while ongoing roadmap reviews ensure business plans stay aligned with Microsoft’s evolving Copilot capabilities.
Scenario discovery and strategic advisory
A clear AI strategy starts with understanding your current state and defining where you want to be. Visioning workshops, readiness reviews and prioritisation frameworks turn ideas into actionable plans supported by business cases and change strategies.
Awareness and engagement campaigns
Build energy and understanding through creative, people-first campaigns. Prompt-a-thons, “AI day” events, video content, newsletters and role-based one-pagers help teams connect with what Copilot can do for them in practical, everyday ways.
Capability uplift
Enablement is key to long-term adoption. Tailored programs, from self-serve training kits and Centres of Excellence to executive coaching and citizen developer sessions, help everyone build confidence and capability with Copilot.
Agent automation and development
Take the next step with custom agent design, prototyping and builds using Copilot Studio and Power Platform. Services include scaling validated agents, assessing new opportunities and managing agent lifecycles across your organisation.

Copilot Chat FAQS
How is Copilot Chat different to Microsoft 365 Copilot?

Copilot Chat is web-grounded AI chat that can work with the file you have open (or anything you paste or upload). Microsoft 365 Copilot is the pay-per-license versions that also grounds chat in your organisation’s data (SharePoint, OneDrive, emails, Teams, meetings) and can do deeper in-app editing.

Why should I get started with Copilot Chat?

If you’re seeing shadow AI pop up, Copilot Chat is a clean way to bring AI use back into an approved, governed environment. People still get the speed and convenience they’re chasing, but with organisational guardrails in place.

It also meets teams where they already work. They can start using AI in a familiar chat experience, build confidence and better habits, and learn what “good” looks like before you move into bigger investments like Copilot Studio agents or a full Copilot rollout.

Can I have a mixed of 'free' Copilot Chat users and licensed users?

Ready to get started with Copilot Chat? 
Get in touch today.

Australia

+61 3 9111 0082

New Zealand

+64 9 947 6799

Japan

+81 3 6820 1085

Get in touch