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A secure, built-in AI chat experience to help your people work smarter

Microsoft 365 Copilot Chat is a new way to bring AI safely into everyday work. It’s included at no additional cost with your Microsoft 365 Business or Education subscription, giving employees a secure, web-grounded chat experience that helps with writing, research, and problem-solving.

Whether it’s summarising information, exploring ideas, or drafting a message, Copilot Chat makes it easier for people to find answers and get work done, all within the Microsoft 365 environment your organisation already trusts.

Your first step towards AI-powered work

Copilot Chat is the simplest way to start exploring what AI can do for your business. It runs in the browser, desktop, and mobile apps, so your teams can access it wherever they work.

Key benefits include:

  • Included with Microsoft 365 at no extra cost
  • Protected by enterprise-grade security and built for organisational use
  • Grounded in web data to help with research, writing and ideation
  • Available anywhere across web, desktop and mobile Microsoft 365 apps

And of course, when your organisation is ready to connect Copilot Chat with your internal data, you can upgrade to the full Microsoft 365 Copilot experience to extend this capability into Word, Excel, Outlook, and Teams.

Launch Microsoft 365 Chat with Engage Squared

We work with organisations to help people use Copilot Chat confidently, safely and with purpose. Our adoption programs focus on building understanding, measuring impact and enabling long-term value from AI in Microsoft 365.

Our adoption service offerings include:

Value realisation and insights
• ROI and usage tracking
• Sentiment and adoption dashboards
• Success story collection and amplification
Scenario discovery and strategic advisory
• AI strategy and visioning workshops
• Use-case discovery and prioritisation
• Change impact analysis and planning
Awareness and engagement campaigns
• Prompt-a-thons and creative launch events
• Internal video series and communication toolkits
• Scenario-based one-pagers and newsletters
Capability uplift
• Enablement kits and role-based training
• Executive and champion coaching
• Copilot Centre of Excellence setup
Agent automation and development
• Design, prototype and build agents with Copilot Studio

What can Copilot agents do?

Copilot agents help your people get things done; answering questions, retrieving content, triggering workflows, and guiding users through complex tasks using natural language. Some work in tools like Teams or SharePoint, while others run in the background, acting automatically as part of your processes.

  • Automate tasks like IT ticketing, HR requests, and policy support
  • Retrieve accurate answers from your trusted content
  • Perform actions, escalate issues, and trigger workflows
  • Guide users through complex or high-value processes
  • Operate securely within your Microsoft 365 environment

Agents can go beyond chat, becoming intelligent assistants that deliver consistency, scale, and impact.


Browse our agent use case library

Two mobile phone screens displaying a Copilot-style chat interface with conversational prompts and replies.

Ready to get started with Copilot agents? 
Get in touch today.

Australia

+61 3 9111 0082

New Zealand

+64 9 947 6799

Japan

+81 3 6820 1085

Get in touch