With customer demands changing every day, the need to provide more flexible and hybrid experiences will only increase.

So, how can you keep up with customer demands and innovate on process?

That’s precisely what we’ll cover in this masterclass, designed to educate you on what’s possible and how you can design processes that meet the unique needs of your staff and customers.

In this session, we’ll discuss:

• Common use cases for frontline and deskless staff across retail, healthcare and other industries
• How you can accelerate the time to value by deploying Microsoft technology to your frontline
• The considerations you should make when designing new processes in a digital/hybrid environment
• The newest features and functionality coming to Microsoft Teams, the Power Platform and Viva for frontline

Who should attend?

IT product owners, digital strategy advisers, operations specialists, change managers across IT, Business Improvement, Innovation, People Services & Systems.

Date: Thursday 25th Nov, 12pm AEDT

Location: Teams Webinar, register here.