12 Gifts of Christmas Day 4: Intranet-as-a-Service

On the fourth day of Christmas, Engage Squared gave to me…a way to manage intranets stress free!

What is it?

Ahhh, intranets. They have come a long way from when they were first introduced. When done well, they’re like a mini-internet of everything you could ever need, and the best part is that they’re all about your company! Whoever thought of it was very clever.

Unless you’ve been living under a rock for the last two years, you’ll know that hybrid working is here to stay. We know that this new working paradox comes with a number of challenges including maintaining a healthy culture through relevant communications and employee engagement initiatives. Now more than ever, the humble intranet has become the hub for leaders and internal communicators to keep their employees engaged and well-informed while working remotely.

If, like many, your intranet has seen better days, or you’re confused about where to start, then look no further because we have just the gift you – our Intranet-as-a-Service offering.

Using the latest in Microsoft technology our Intranet-as-a-Service offering gives you a true partner to support the build and maintenance of your modern Microsoft 365 Intranet. Supported by digital workplace consultants and adoption specialists you’ll feel like the experts are part of your IT and comms team: always just a call, chat or email away. ​

How does it work?

Asides from implementation, a good intranet requires ongoing content management, continued adoption activities and proactively planning for new updates. If you have someone who can carry out all those tasks and keep on top of industry updates, then great! But wouldn’t it be nice to outsource the hassle? Wouldn’t it also be nice for the cost to be a monthly investment? Enter Engage Squared. Let us look after your intranet 😊

With no upfront cost, we’re changing the way organisations build, support, and manage their intranet through a monthly investment across three service levels. We’ve designed this offer to help you to create more holistic digital experiences for your staff (e.g. by leveraging new technology like Viva Connections) and as a way to reduce the ongoing costs associated with maintaining an intranet.

That’s a lot to take in, so let us break it down for you:

What you’ll get with a bronze subscription:

  • OOTB Modern SharePoint Online Intranet implementation and configuration
  • On-demand support for incidents, support requests, problem management and service management
  • Ongoing support access digital workplace and adoption specialists
  • Monthly investment: $5,995 per month (ex GST)

What you’ll get with a silver subscription:

  • Modern SharePoint Online Intranet implementation and configuration + 1 sprint of custom development
  • On-demand support for incidents, support requests, problem management and service management
  • 2 x marketing campaigns year
  • Ongoing support access digital workplace and adoption specialists
  • Monthly investment: $7,395 per month (ex GST)

What you’ll get with a gold subscription:

  • Modern SharePoint Online Intranet implementation/configuration + 2 sprint of custom development
  • On-demand support for incidents, support requests, problem management and service management
  • Unlimited pre-launch content author and administration training
  • Change Management Support including bespoke promotional collateral
  • Facilitated UAT
  • 4 x marketing campaigns year
  • Monthly investment: $10,995 per month (ex GST)

Regardless of the service chosen, each of the three levels are developed using the same process, to ensure that we are creating a digital workplace with your employees front of mind:

Discover

  • To understand what your organisation and your employees want and need as part of a new intranet. We’ll align the design to your brand and design a solution that meets your needs.

Build and Launch

  • Once requirements have been identified, we’ll build your new modern intranet. We’ll be with you through UAT and launch. To support your launch, our adoption specialist will assist with launch comms and develop a 30 second awareness video.

Sustain, Support and Evolve

  • On-demand support for incidents, support requests, problem management and service management. In addition to on-demand support, our digital workplace and adoption specialists will be on-hand to answer your questions and guide your team: from content creation to ongoing adoption tactics.

So how long are you looking at? Well, we understand time is of the essence, so we can complete the initial intranet build over a speedy 12-14 weeks! From there, our ongoing engagement runs for a minimum of two years to help you every step of the way and are on hand when new scenarios arise.

What problems does it solve?

Any company can whip up an intranet, but often they don’t have the time or resources to properly plan, execute, and support one. If this sounds like you then let us help.

Say ‘goodbye’ to:

  • Lost or outdated information
  • Employees who feel disengaged with your intranet
  • Limited visibility of what’s coming on the M365 roadmap
  • No product experts to help with continuous improvement
  • Reduced ROI from not leveraging the latest and greatest features in M365 for intranets (…have you met Viva Connections yet? If not, get in touch!)

And say ‘yes please’ to:

  • A team of experts on hand to take the stress out of building your intranet
  • An on-brand digital front door for your organisation that supports engagement, culture and better communications
  • A redefined information architecture
  • Documents that are relevant
  • A content strategy with purpose
  • On demand support for incidents, support requests, problem management and service management
  • Ongoing support access digital workplace and adoption specialists

How to get started

When Microsoft say something is going to be big, they’re not wrong. With the focus firmly on Viva Connections, creating an intranet inclusive of all employees has never been so important. To learn more about how we can help, get in touch.  

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